I did not use ROUTE but still lost my packageUpdated 2 years ago
If you DID NOT add ROUTE to your order, you will need to contact USPS with the tracking and file a missing claim. Unfortunately, your information is personal and legal and we are a company are not able to do this on your behalf.
If you are still not able to get it resolved, , please email [email protected] with your order number, the missing item. We will work to get this resolved.