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Orders

All orders placed on our website will be processed within 1-2 business days. A order confirmation number will be emailed to the customer.

Has my order shipped?

We start working on your order as soon as possible,, so we are unable to make any changes or modifications to an order after it has been placed. Orders are subject to verification and approval before shipping and may take several days to process. We

Can I modify or cancel my order?

Since our team begins processing your order right away, once placed, your order cannot be canceled and changes cannot be made. If you'd like to cancel your pre-order, please email  [email protected]

Why are items missing from my package?

If an item is missing from your package, please email  [email protected] with your order number, the missing item. We will work to get this resolved.

Marketplace Order

If you placed an order through one of our marketplace partners,please email  [email protected] with your first and last name, shipping address and what item you would like to return. We will reply with return directions.

Payments

We accepts the following forms of payment: Visa, MasterCard, American Express, Discover,, PayPal, Afterpay, Sezzle, Shopify Pay,, Apple Pay, Brooklyn Cloth Gift Cards. If your payment method was declined, you may have entered your information incorre

How do I check the status of my order?

If you have created an account, you can log onto your account to check the status of your order. If you have not created an account, please allow 1-2 business days for your order to be processed followed by an email with tracking information. Orders

Product Defect or Damaged

If for some reason, a product you received arrives damaged, please please email  [email protected] with your order number, a photo of the product and the issue. We will do our best to resolve this for you.

I ACCIDENTALLY ORDERED BOYS AND MEANT TO ORDER MEN'S HOW CAN THIS BE RESOLVED?

If you accidentally ordered a boys item but meant to order Men's and you noticed once your package was delivered. Email us right away at [email protected] and we will send you the instructions on how to return. Please note that our Men's and

I accidentally ordered the wrong size but it hasn't shipped

If you received an order confirmation but the order has not yet shipped, we may be able to cancel your order. If your order is already being processed by the warehouse, we will not be able to cancel it. Once you receive. your order, please please cli

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